Organizational Behavior

TeSP - Gestão Administrativa de Recursos Humanos
4 ECTS; 2º Ano, 1º Semestre, 30,0 T + 30,0 TP

Lecturer
- Maria Graciete da Purificação Reis Henriques Honrado

Prerequisites
Not applicable.

Objectives
Students should understand the role of the individual as an integral element of an organization, what are the constraints, and the relationships between individuals.
Students should understand the importance of the strategic component of human resources in the study of behavioral variables.

Program
Chapter I - Emotional Intelligence and its Impact on Globalization
1.1 - Importance of emotions in behavior
1.2 - Assess the impact of globalization on human capital
1.3 - Discovering the effects of emotions on the globalization process
Chapter II - New Foundations of Behavior
2.1 - Variables that enhance workers' flexibility in the face of change
2.2 - Process of organizational change
2.3 - Knowledge Management.
Chapter III - Learning
3.1 - Continuous learning at all levels of the organization
3.2 - Identify the importance of ethics in global competitiveness processes in organizations
3.3 - Continuous learning as the foundation of sustainable development in global organizations
Chapter IV - The Motivation Process - Frustration
4.1 - The conceptualization of the motivation process
4.2 - Characteristics of needs or reasons
4.3 - Typologies: physiological, social and cognitive motives
4.4 - Frustration and social movements
4.5 - The role of communication in the social system
Chapter V - Job Satisfaction
5.1 - The conceptualization of the satisfaction process
5.2 - Satisfaction Model
5.3 - Background of satisfaction
5.4 - Consequences of satisfaction
Chapter VI - Stress at work
6.1 - The conceptualization of the stress process at work
6.2 - Stress Model
6.3 - Causes of Stress
6.4 - Consequences of stress
Chapter VII - Person-Organization Link
7.1 - Person-organization adjustment
7.2 - Organizational Implication
7.3 - Psychological contract
7.4 - Organizational Confidence
7.5 - Behavior of organizational citizenship
Chapter VIII - Work Teams in Organizations
8.1 - Types and characteristics of groups
8.2 - Work teams and teamwork
8.3 - Social exchanges: justice, support and trust
8.4 - Leadership
8.5 - Interpersonal Relationship and Conflict

Evaluation Methodology
Periodic evaluation: frequency and group work. Are approved and exempted from the exam students whose note is equal to or greater than 10 values in the frequency and will also at least 10 values in each job. Final Evaluation: examination.

Bibliography
- Pina e Cunha, M. e Rego, A. (2010). Manual de Gestão de Pessoas e do Capital Humano. Lisboa: Edições Silabo
- Hughes, C. (2015). Managing Human Resource Development Programs. UK: Palgrave Macmillan
- Ivancevich, J. e Konopaske, R. e Matteson, M. (2013). Organizational Behaviour and Management. New York: McGraw Hill
- Cabral-Cardoso, C. e Rego, A. e Pina e Cunha, M. e Neves, P. e Campos e Cunha, R. (2016). Manual de Comportamento Organizacional e Gestão. Lisboa: Editora RH
- Lousã, E. e Rodrigues, A. e Silva, M. e Couto, A. (2019). Gestão e Desenvolvimento de Recursos Humanos - Práticas num contexto em transformação. Lisboa: Vida Económica

Method of interaction
Theoretical lessons where they are exposed to the topics of programmatic contents complemented by practical classes where the same themes are discussed. Emphasis is the study of practical cases for better understanding with the business reality.

Software used in class
Not applicable.