Operational Management

Accounting, Publication in the Diário da República - Despacho nº 13772/2014 - 12/11/2014

4 ECTS; 2º Ano, 2º Semestre, 45,0 TP

- Rúben Joaquim Pinto Loureiro

Not applicable.

At the end of the course, students should be able to use the main resources of production planning, programming and control in order to maximize productivity. Thus, students should know concepts that allow:
i) apply techniques to support management in decision making, including product costing, and inventory management
ii) analyze data to provide relevant information to support management decision making
iii) prepare information to support management in decision making on topics, including planning and budgeting, cost management, quality control, performance measurement and comparative analysis;
iv) strengthen scientific research, improve the technological capacities of industrial sectors, encourage innovation (SDG 9: Innovation and Infrastructure) and reduce waste, retail and consumer along the production and supply chains (SDG 12: Production and Consumption) Sustainable)
v) substantially reduce the generation of waste through prevention, reduction, recycling and reuse (SDG 12: Sustainable Production and Consumption)
vi) Promote sustainable public procurement practices, in accordance with national policies and priorities (SDG 12: Sustainable Production and Consumption)

1 - Operations and supply chain management
1.1 - Introduction to Operations Management
1.2 - Logistic integration and its subsystems
1.3 - Operations Management and customer value
1.4 - Benchmarking

2 - Logistics activities
2.1 - Transport
2.2 - Storage
2.3 - Movement
2.4 - Stock management

3 - Techniques and methods applied to logistics
3.1 - Just in Time (JIT); Just in Sequence (JIS); Total Quality Management; Economic Order Quantities
3.2 - Packaging
3.3 - Logistics operator
3.4 - Information technology applied to logistics

4 - Logistic planning
4.1 - Logistic planning
4.2 - Level of logistical service
4.3 - Performance measurement

Evaluation Methodology
Two written testS (60%)
Resolution of practical cases (30%)
Report and Participation in Technical Days (10%)

- Dilworth, J. (1989). Production and Operations Management. (Vol. 1). New York: McGRAW-HILL
- Martin, C. e Pillet, M. e Courtois, A. (1997). Gestão da Produção. (Vol. 1). Porto: Lidel
- Carvalho, J. (2010). Logística e Gestão da Cadeia de Abastecimento. (Vol. 1). Lisboa: Edições Sílabo
- Suzaki, K. (2010). Gestão de Operações LEAN. New York: LeanOp
- Lopes Dos Reis, R. (2017). Manual de Logística. Barcarena: Presença
- Lopes Dos Reis, R. (2013). Manual de Gestão de Stocks. Barcarena: Presença

Method of interaction
Lectures including resolution of practical cases.

Software used in class