Hospitality Management

Tourism and Culture Management
4 ECTS; 3º Ano, 1º Semestre, 15,0 T + 30,0 TP

Lecturer
- Sónia Carla Fidalgo Pais

Prerequisites
Not applicable

Objectives
Students should acquire knowledge about tourism organizations management, associated running tools and available business models.

Program
1. Organizations 2. Management 3. Administration 4. Operations 5. Planning 6. Tourism Organizations management 7. Business Models

Evaluation Methodology
Ongoing assessment (30%) Final test (70%)

Bibliography
- Costa, R. (2012). Introdução à Gestão Hoteleira. Lisboa: Lidel
- Miller, A. (2016). Hotel Operations Management. Pearson Education: Pearson Education
- Costa, R. (2015). Gestão comercial Hoteleira, . Lisboa: Lidel
- Abranja, N. (2019). Gestão do Alojamento, Receção e Housekeeping. Lisboa: Lidel

Method of interaction
ME1 - theoretical-practical lessons: Active participation of students and practical exercises. ME2 - Tutorial support: Problem-solving.

Software used in class
See e-learning