TeSP - Gestão Comercial e Vendas
6 ECTS; 1º Ano, 2º Semestre, 60,0 TP

Lecturer
- José António Ribeiro Mendes

Prerequisites
Not applicable

Objectives
Students should have a good understanding of 1)computer technologies and architecture. Advanced knowkege of 2) word processing; 3)spreadsheets and 4)presentations. Know how to 5)explore Internet and Web 2.0 and the importance of and 6)security and privacy

Program
1. Basic knowledge about computers technologies and architectures.

2. Word Processing: Microsoft Word: editing, formatting and structuring of documents, indexes; bibliography; spelling and syntax check, synonyms and translations. Review and collaborative editing; Templates and Forms creation.

3. Spreadsheet: Microsoft Excel: Functions; Graphical analysis of data; Data analysis through decision support tools.

4. Presentations: Microsoft Powerpoint: presentation of models; Inserting graphics objects; Organization charts; Videos; Animations and transitions between slides; Timer; Global models; Speaker notes; Presenter view; Record presentations.

5. Computer networks and Internet: concepts and devices of computer networks, network communication protocols, services on the Internet, social networking, web 2.0 tools.

6. Security and Privacy: know entities and technologies related to the security of data and equipments and privacy.

Evaluation Methodology
Exercice resolutions 50% Written test 50%; or examination.

Bibliography

Method of interaction
Lectures and laboratory classes.

Software used in class
Microsoft Office
e-Learning (Moodle)