Multicultural Management

Human Resources Management and Organisational Behaviour
5 ECTS; 2º Ano, 2º Semestre, 60,0 TP + 15,0 OT

- Maria Graciete da Purificação Reis Henriques Honrado

Not applicable.

Students should be able to:
- recognize the specificities of different cultures;
- understand the differences in values in societies and their consequences at the management level;
- differentiate models of management functioning in different cultures;
- to discriminate organizational behaviors, such as leadership, typical of different cultures;
- planning expatriation and repatriation.

Chapter I: Introduction to International Human Resource Management (IWRM)
• What is International Human Resources Management ?;
• The complexity of IWRM;
• Differences between IWRM and the domestic management of human resources;
• Strategies for international expansion and linkage to IWRM;
• International missions: global trends.

Chapter II: Different IWRM Practices - USA, EUROPE, ASIA
• Human resources management policies and practices in different locations: USA, Europe and Asia;
• IWRM in a European context: specificities and challenges;
• IWRM in Portugal;
• The internationalization of Portuguese companies: challenges and opportunities for IWRM.

Chapter III: The Cycle of Expatriation - Attract, Prepare, and Adapt
• Typologies of international workers and international labor;
• Reasons for using expatriates versus motives for accepting an international mission;
• Recruitment, selection and preparation for an international mission;
• Expatriate training and development;
• The adaptation of expatriates.

Chapter IV: The Cycle of Expatriation - Evaluate and Reward
• The consequences of (de) adaptation of expatriates: performance, satisfaction and turnover;
• Compensation for expatriates: models, references and practical aspects.

Chapter V: The Cycle of Expatriation - Repatriate and Withhold
• Repatriation - the other side of the coin?
• Other results of the Expatriation: personal and professional implications of an international mission;
• Challenges to the retention of individuals with international experience.

Chapter VI: Challenges to IWRM - New Ways of International Labor

Evaluation Methodology
Periodic evaluation: A frequency and elaboration of a scientific article (groups of 2 to 3 students). Students whose mark is equal to or higher than 10 values in the frequency are also approved and exempted from the examination and also obtain at least 10 values in the preparation and presentation of the scientific article.
Final evaluation by written exam, at the time established in the academic calendar.

- Martins, J. (2011). Internacionalização e Globalização de Empresas. Lisboa: Edições Sílabo
- Reis, F. e Silva, V. (2014). Capital Humano - Temas para uma boa gestão das organizações. Lisboa: Edições Sílabo
- Finuras, P. (2011). Gestão Intercultural - Pessoas e Carreiras na Era da Globalização. Lisboa: Edições Sílabo
- Rego, A. e Cunha, M. (2009). Gestão Multicultural. Lisboa: Editora RH

Method of interaction
In the course Multicultural Management emphasizes the presentation and defense of scientific and practical work by students, which will allow a better understanding of the theory and provide the tools to face the solution of real problems.

Software used in class
Microsoft Windows.