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Ano Letivo: 2017/18

Mestrado em Gestão de Recursos Humanos

Organizational Behaviour

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Publication in the Diário da República: Despacho n.º 6419/2017, de 24-07-2017

5 ECTS; 1º Ano, 1º Semestre, 15,0 T + 15,0 TP

- Sónia Marisa Pedroso Gonçalves Bogas

Not applicable.

Explain the role of the manager as a people manager;
Explain the strategic importance of people as a competitive advantage;
Identify and describe organizational structures;
Identify and describe the organizational culture;
Identify the variables involved in human behavior;
Identify the applications of individual behavior management and work teams in organizations;
To identify and characterize psychosocial processes in organizational contexts: team management, leadership, stress management and social exchanges.

I - Organizations
1.1. Nature, Scope and Objectives of CO
1.2. Theories of organizations
1.3. Organizational Structures
1.4. Organizational culture

II - Individuals in Organizations
2.1. Characteristics and Individual Skills: cognitive processes, emotional processes and behaviors
2.2. Motivation
2.3. Attitudes at work
2.4. Stress and wellness at work

III - Groups in Organizations
3.1. Types and characteristics of groups
3.2. Teams of work and teamwork
3.3. Social exchanges
3.4. Leadership
3.5. Interpersonal relationships and conflicts

Evaluation Methodology
Continuous assessment will consist of a written test (50%) and an individual work with presentation in class (50%).

Final Evaluation: Written examinations (see calendar).

- , . e Pina e Cunha, M. (2016). Manual de Comportamento Organizacional e Gestão. Lisboa: Editora RH
- Gonçalves, S. (2014). Psicossociologia do Trabalho e das Organizações: Princípios e Práticas. Lisboa: Lidel
- Arnold, J. e Randall, R. (2010). Work Psychology: Understanding human behaviour in the workplace. London: Prentice Hall
- Carvalho Ferreira, J. e Neves, J. e Caetano, A. (2011). Manual de Psicossociologia das Organizações. Lisboa: Escolar Editora

Teaching Method
The theoretical contents will be approached with resources to expository methods. The practical component will involve the analysis of case studies and exercises.

Software used in class
Not applicable.




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