Human Resources Management

Tourism and Culture Management
5 ECTS; 1º Ano, 2º Semestre, 30,0 T + 30,0 TP

Lecturer
- Maria Graciete da Purificação Reis Henriques Honrado

Prerequisites
Not applicable.

Objectives
Students should understand:
- The place and role of Human Resources Management (HRM) in the context of business development;
- The importance of administrative and operational management of human resources;
- The importance of the strategic component of human resources in the study of behavioral variables.
At the end of the Course Students should demonstrate skills in the management of team relationships, the role of leadership and the importance of all other behavioral variables and their impact on the management of organizations.

Program
The role of HRM and its importance in organizations.
Analysis of the different factors at the level of HRM.
The articulation of the HRM practices with the company strategy.
Administrative management and legal framework.
Analysis and description of functions.
The performance evaluation.
The organization and planning of careers.
Recruitment and selection of staff.
The importance of studying Organizational Behavior.
Organizational Processes: Design, Structures and Design.
Effectiveness in Organizations.
Organizational culture.
Individual Differences and Behavior at Work.
Motivation and Satisfaction at Work.
Group Behavior and Work Teams.
Power, Control and Conflict.
The Uncertainty of Specific Environments.
Organizational Leadership.
The Organizational Communication.
Organizational Effectiveness.
Organizational Change.
Organizational Innovation.
Multicultural Management: The manager of human resources and multiculturalism: attitudes and values to take into account. Understand the trends of our time and their impact on management.
Organizational Stress.
Case Studies.

Evaluation Methodology
Continuous evaluation: two frequencies and several group work. Students whose scores are equal to or greater than 10 values at each frequency are also approved and exempted from the exam and also obtain at least 10 values in each group work.
Final evaluation by written exam, at the time established in the academic calendar.

Bibliography
- Cunha, M. e Rego, A. (2010). Manual de Gestão de Pessoas e do Capital Humano. Lisboa: Edições Sílabo
- Hughes, C. (2015). Managing Human Resource Development Programs. UK: Palgrave Macmillan
- Lopes, A. e Martins, A. (2012). Capital Intelectual e Gestão Estratégica de Recursos Humanos. Lisboa: Editora RH
- Guerra, P. e Rodrigues, J. e Câmara, P. (2013). Humanator XXI. Lisboa: Editor D. Quixote

Method of interaction
In the Course of HRM, emphasis is placed on the study of practical cases, which will allow a better understanding of the theoretical knowledge and, at the same time, will give the students the skills to face the solution of real problems in a creativ

Software used in class
Windows Microsoft.