Human Resources Management and Organisational Behaviour
5 ECTS; 1º Ano, 2º Semestre, 60,0 TP + 15,0 OT

- Jorge Manuel Marques Simões


The student at the end of the curricular unit must know the basic concepts of management; understanding the interconnection between the different areas / functions.

. What is an Organization
1.1. The historical evolution of the theory of
1.2. Company - a particular case of Organization
1.3. The Company versus the Environment
1.4. The structure of the company
1.5. Types of Organization
2. Management by Objectives
2.1. Origins
2.2. Characteristics
2.3. Goal Setting
2.4. Strategic Planning and Tactical Planning
2.5. APO Cycle
2.6. Critical appraisal of APO
3. The Production Function
3.1. Types of production process
3.2. Selection of the Productive Process
3.3. Quality Control
3.4. Productivity
4. The Financial function
4.1. The notion of financial function
4.2. Accounting tools
4.3. The financial balance
4.4. Profitability and Self-financing
5. The Commercial Function
5.1. Notion of Marketing
5.2. The Marketing Strategy
5.3. Matrix Analysis
5.4. Target Customer Identification
5.5. The variables of Marketing-Mix
6. The Role of Human Resources
6.1. What is your goal?
6.2. Motivation (main approaches)
6.3. Leadership and Management Styles
6.4. What is Personnel Management?
6.5. Human Resources Strategy

Evaluation Methodology
- 2 Written tests with weighting of 50% each (they do not have minimum grade). Students with a score of less than 10 in the continuous assessment are admitted to the exam;
- Written test in times of examination.

- Nelson Santos, A. e Maria Trigo, V. (1991). Pequenas Empresas – Sucessos e Insucessos. (Vol. 1). Lisboa: Edições Sílabo
- J. R. T, A. e S. N. , C. (2000). Introduction to Materials Management. (Vol. 1). London: Prentice Hall
- Baranano, A. (2004). Métodos e Técnicas de Investigação em Gestão. (Vol. 1). Lisboa: Edições Sílabo
- Buckingham, M. (2005). Gestor de Sucesso. (Vol. 1). Lisboa: Biblioteca Exame

Method of interaction
More theoretical sessions with presentation of contents and more practical sessions with presentation of topical topics and discussion of case studies; consultations, taking into account the topics presented.

Software used in class