Balanced Score Cards
Information and Communication Technologies, Publication in the Diário da República - Plano 4 - 2010/2011
5.5 ECTS; 3º Ano, 2º Semestre, 30,0 TP + 30,0 TC
The students should acquire concepts related with performance management and balanced scorecard.
They should be able to identify the KIPs of an organisation, the key vectors for the construction of control and analysis models.
I ? Concepts of Balanced Socecard their organisational impact.
II ? How to apply the Balanced Scorecard to different organisations.
III ? Methodologies for the implementation of a Balanced Scorecard.
IV - Methodologies for adding value to an organisation with a Balanced Scorecard.
V - Balanced Scorecard tools
Test and final assignment
Method of interaction
Lectures and tutorials
Software used in class