Balanced Score Cards

Information and Communication Technologies
5.5 ECTS; 3º Ano, 2º Semestre, 30,0 TP + 30,0 TC

Lecturer

Prerequisites
Not applicable.

Objectives
The students should acquire concepts related with performance management and balanced scorecard.
They should be able to identify the KIPs of an organisation, the key vectors for the construction of control and analysis models.

Program
I ? Concepts of Balanced Socecard their organisational impact.
II ? How to apply the Balanced Scorecard to different organisations.
III ? Methodologies for the implementation of a Balanced Scorecard.
IV - Methodologies for adding value to an organisation with a Balanced Scorecard.
V - Balanced Scorecard tools

Evaluation Methodology
Test and final assignment

Bibliography

Method of interaction
Lectures and tutorials

Software used in class