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Operational Management

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Publication in the Diário da República: Despacho nº 13772/2014 - 12/11/2014

4 ECTS; 2º Ano, 2º Semestre, 45,0 TP , Cód. 905622.

- Rúben Joaquim Pinto Loureiro

Not applicable.

At the end of the course, students should be able to use the main resources of production planning, programming and control in order to maximize productivity. Thus, students should know concepts that allow:
i) apply techniques to support management in decision making, including product costing, and inventory management
ii) analyze data to provide relevant information to support management decision making
iii) prepare information to support management in decision making on topics, including planning and budgeting, cost management, quality control, performance measurement and comparative analysis;
iv) strengthen scientific research, improve the technological capacities of industrial sectors, encourage innovation
v) substantially reduce the generation of waste through prevention, reduction, recycling and reuse
vi) Promote sustainable public procurement practices, in accordance with national policies and priorities

1 - Operations and supply chain management
1.1 - Introduction to Operations Management
1.2 - Logistic integration and its subsystems
1.3 - Operations Management and customer value
1.4 - Benchmarking

2 - Logistics activities
2.1 - Transport
2.2 - Storage
2.3 - Movement
2.4 - Stock management

3 - Techniques and methods applied to logistics
3.1 - Just in Time (JIT); Just in Sequence (JIS); Total Quality Management; Economic Order Quantities
3.2 - Packaging
3.3 - Logistics operator
3.4 - Information technology applied to logistics

4 - Logistic planning
4.1 - Logistic planning
4.2 - Level of logistical service
4.3 - Performance measurement

Evaluation Methodology
Two written testS (60%)
Resolution of practical cases (30%)
Report and Participation in Technical Days (10%)

- Carvalho, J. (2017). Logística e Gestão da Cadeia de Abastecimento. Lisboa: Edições Sílabo
- Suzaki, K. (2010). Gestão de Operações LEAN. New York: LeanOp
- Lopes Dos Reis, R. (2017). Manual de Logística. Barcarena: Presença
- Lopes Dos Reis, R. (2013). Manual de Gestão de Stocks. Barcarena: Presença

Teaching Method
Lectures including resolution of practical cases.

Software used in class




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