Publication in the Diário da República: Aviso nº 1804/2017 de 16/02/2017
4 ECTS; 2º Ano, 1º Semestre, 60,0 TP , Cód. 618216.
- Natércia Maria Ferreira dos Santos (2)
(1) Docente Responsável
(2) Docente que lecciona
At the end of the unit students have to have skills to participante in the implementation of integrated management system (IMS), to analyse quality costs and implement measures to improve processes.
1 - Introduction - Historic framework of IMS.
2 - Sustainable Development.
3 - Quality System Management (QSM)implementation.
3.1 - Quality Management System requirements.
3.2. Some standards of ISO 9001 group.
3.3. Implementation advantage and certification of QSM.
4 - Environmental System Management (ESM)implementation.
4.1. The different environmental management systems.
4.2 - Standard ISO 14001.
4.3 - Certification process.
5 - Safety and Health System Management (SHSM)implementation.
5.1 - Safety and Health System Management (SHSM) requirements.
5.2 - Standards OHSAS 18001 and NP 4397.
6 - Audits. Standard ISO 19011.
7 - IMS certification.
8 - Advantages, dificulties and disadvantages of the 3 systems integration.
Theoretical component: written test. Theoretical-practical component: literature review report.
Final mark is the average of the two components. A minimum mark of 10 (out of 20) in each component is required to pass.
- Pires, A. (2007). Qualidade - Sistemas de Gestão da Qualidade. Lisboa: Edições Sílabo
- Santos, G. (2013). Sistemas Integrados de Gestão - Qualidade, Ambiente e Segurança. Porto: Publindústria
Explanatory lectures, case studies lectures and solving exercices.
Software used in class