Publication in the Diário da República: Despacho nº 14880/2013 de 15/11/2013
4 ECTS; 3º Ano, 1º Semestre, 15,0 T + 30,0 TP , Cód. 964165.
Lecturer
- Sónia Carla Fidalgo Pais
Prerequisites
Not applicable
Objectives
Students should acquire knowledge about tourism organizations management, associated running tools and available business models.
Program
1. Organizations 2. Management 3. Administration 4. Operations 5. Planning 6. Tourism Organizations management 7. Business Models
Evaluation Methodology
Ongoing assessment (30%) Final test (70%)
Bibliography
- Costa, R. (2012). Introdução à Gestão Hoteleira. Lisboa: Lidel
- Miller, A. (2016). Hotel Operations Management. Pearson Education: Pearson Education
- Costa, R. (2015). Gestão comercial Hoteleira, . Lisboa: Lidel
- Abranja, N. (2019). Gestão do Alojamento, Receção e Housekeeping. Lisboa: Lidel
Teaching Method
ME1 - theoretical-practical lessons: Active participation of students and practical exercises. ME2 - Tutorial support: Problem-solving.
Software used in class
See e-learning
