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Ano Letivo: 2013/14

Gestão de Recursos de Saúde

Team Leadership and Conflict Management

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5 ECTS; 1º Ano, 2º Semestre, 41,0 TP , Cód. 30127.

Lecturer
- André Escórcio Rodrigues Soares (2)

(1) Docente Responsável
(2) Docente que lecciona

Prerequisites
Not applicable.

Objectives
At the end of this module, students should be able to:
• Distinguish between groups and teams
• Explain the conditions for team effectiveness
• Detect problems in the operation of teams
• Explain the role of the leader in team management
• Identify the different conflict styles

Program
1. Groups and Teams
2. Team effectiveness
2.1 Dimension
2.2 Composition
2.3 Task characteristics
2.4 Group cohesion
2.5 Communication
2.6 Leadership
3. Conflict: Styles, processes and outcomes
4. Negotiation

Evaluation Methodology
- Presentation of a scientific paper (20%)

- Development of a scientific paper (Group) (50%)

- Test (30%)

Bibliography

Teaching Method
Lectures supported by case study analysis and experiential learning.

Software used in class

 

 

 


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