Multicultural Management

Human Resources Management and Organisational Behaviour, Publication in the Diário da República - Despacho nº 1887/2016 - 05/02/2016

5 ECTS; 2º Ano, 2º Semestre, 60,0 TP + 15,0 OT

- Maria Fernanda Pires Aparício

Not applicable.

Students should be able to:
- recognize the specificities of different cultures;
- understand the differences in values in societies and their consequences at the management level;
- differentiate models of management functioning in different cultures;
- to discriminate organizational behaviors, such as leadership, typical of different cultures;
- planning expatriation and repatriation.

Chapter I: Introduction to International Human Resource Management (IWRM)
• What is International Human Resources Management ?;
• The complexity of IWRM;
• Differences between IWRM and the domestic management of human resources;
• Strategies for international expansion and linkage to IWRM;
• International missions: global trends.

Chapter II: Different IWRM Practices - USA, EUROPE, ASIA
• Human resources management policies and practices in different locations: USA, Europe and Asia;
• IWRM in a European context: specificities and challenges;
• IWRM in Portugal;
• The internationalization of Portuguese companies: challenges and opportunities for IWRM.

Chapter III: The Cycle of Expatriation - Attract, Prepare, and Adapt
• Typologies of international workers and international labor;
• Reasons for using expatriates versus motives for accepting an international mission;
• Recruitment, selection and preparation for an international mission;
• Expatriate training and development;
• The adaptation of expatriates.

Chapter IV: The Cycle of Expatriation - Evaluate and Reward
• The consequences of (de) adaptation of expatriates: performance, satisfaction and turnover;
• Compensation for expatriates: models, references and practical aspects.

Chapter V: The Cycle of Expatriation - Repatriate and Withhold
• Repatriation - the other side of the coin?
• Other results of the Expatriation: personal and professional implications of an international mission;
• Challenges to the retention of individuals with international experience.

Chapter VI: Challenges to IWRM - New Ways of International Labor

Evaluation Methodology
Midterm assessment: individual test (60%) a group work (groups of 2-3 students) and oral presentation 40%.

- Cunha, M. e Rego, A. (2009). Gestão Multicultural. Lisboa: Editora RH
- Finuras, P. (2011). Gestão Intercultural - Pessoas e Carreiras na Era da Globalização. Lisboa: Edições Sílabo
- Silva, V. e Reis, F. (2014). Capital Humano - Temas para uma boa gestão das organizações. Lisboa: Edições Sílabo
- Martins, J. (2011). Internacionalização e Globalização de Empresas. Lisboa: Edições Sílabo

Method of interaction
The module focuses on the presentation and defense of scientific and practical work by students, which will allow a better understanding of the theory and provide the tools to face real problems.

Software used in class
Microsoft Windows.