Operational Management

Accounting
4 ECTS; 2º Ano, 2º Semestre, 45,0 TP

Lecturer
- Rúben Joaquim Pinto Loureiro

Prerequisites
Not applicable.

Objectives
At the end of the course students should have the ability to use the key features of planning, scheduling and production control to maximize productivity.

Program
1 - Operations and supply chain management
1.1 - Introduction to Operations Management
1.2 - Logistic integration and its subsystems
1.3 - Operations Management and customer value
1.4 - Benchmarking

2 - Logistics activities
2.1 - Transport
2.2 - Storage
2.3 - Movement
2.4 - Stock management

3 - Techniques and methods applied to logistics
3.1 - Just in Time (JIT); Just in Sequence (JIS); Total Quality Management; Economic Order Quantities
3.2 - Packaging
3.3 - Logistics operator
3.4 - Information technology applied to logistics

4 - Logistic planning
4.1 - Logistic planning
4.2 - Level of logistical service
4.3 - Performance measurement

Evaluation Methodology
Two written testS (60%)
Resolution of practical cases (40%)

Bibliography
- Dilworth, J. (1989). Production and Operations Management. (Vol. 1). New York: McGRAW-HILL
- Martin, C. e Pillet, M. e Courtois, A. (1997). Gestão da Produção. (Vol. 1). Porto: Lidel
- Carvalho, J. (2010). Logística e Gestão da Cadeia de Abastecimento. (Vol. 1). Lisboa: Edições Sílabo

Method of interaction
Lectures including resolution of practical cases.

Software used in class