Organizational Behavior

TeSP - Gestão Administrativa de Recursos Humanos, Publication in the Diário da República - Despacho n.º 9920/2021 - 12/11/2021

3 ECTS; 2º Ano, 1º Semestre, 28,0 T + 14,0 TP

Lecturer
- Maria Graciete da Purificação Reis Henriques Honrado

Prerequisites
Not applicable.

Objectives
Students should understand the role of the individual as an integral element of an organization, what are the constraints, and the relationships between individuals.
Students should understand the importance of the strategic component of human resources in the study of behavioral variables.

Program
Chapter I - Organizations
1.1. Nature, scope and goals of organizational behavior
1.2. Organization theories
1.3. Organizational structure and design
1.4. Organizational culture
Chapter II - New fundamentals of behavior
2.1. Variables that enhance the flexibility of workers in the face of changes
2.2. organizational change process
2.3. Knowledge management
Chap. III - Emotional intelligence and its impact on globalization
3.1. Importance of emotions in behavior
3.2. Assess the impact of globalization on human capital
3.3. Discover the effects of emotions in the globalization process
Chapter IV - Motivation process - frustration
4.1. Conceptualization of the motivation process
4.2. Characteristics of needs or reasons
4.3. Typologies: physiological, social and cognitive reasons
4.4. Role of communication in the social system
Chapter V - Job satisfaction
5.1. Conceptualization of the satisfaction process
5.2. satisfaction model
5.3. Background of satisfaction
5.4. consequences of satisfaction
Chapter VI - Stress at work
6.1. Conceptualization of the process of stress at work
6.2. causes of stress
6.3. consequences of stress
Chap. VII - Work teams in organizations
7.1. Types and characteristics of groups
7.2. work teams and teamwork
7.3. Social exchanges: justice, support and trust
7.4. Leadership
7.5. interpersonal relationships and conflicts

Evaluation Methodology
Periodic assessment: written test (50%) and work developed in class (50%). Students whose average grade is equal to or greater than 10 points are approved and exempted from the exam.
Exam Times: written test (100%).

Bibliography
- Robbins, S. e Judge, T. (2019). Organizational Behavior. (Vol. 18th Edition). USA: Pearson
- Campos e Cunha, R. e Neves, P. e Cabral-Cardoso, C. e Rego, A. e Pina e Cunha, M. (2016). Manual de Comportamento Organizacional e Gestão. Lisboa: Editora RH
- Hughes, C. (2015). Managing Human Resource Development Programs. UK: Palgrave Macmillan
- Ivancevich, J. e Konopaske, R. e Matteson, M. (2013). Organizational Behaviour and Management. New York: McGraw Hill
- Rego, A. e Pina e Cunha, M. (2010). Manual de Gestão de Pessoas e do Capital Humano. Lisboa: Edições Silabo
- Rodrigues, A. e Silva, M. e Couto, A. e Lousã, E. (2019). Gestão e Desenvolvimento de Recursos Humanos - Práticas num contexto em transformação. Lisboa: Vida Económica

Method of interaction
Theoretical lessons where they are exposed to the topics of programmatic contents complemented by practical classes where the same themes are discussed. Emphasis is the study of practical cases for better understanding with the business reality.

Software used in class
Not applicable.